Finger Lakes Business Services provides answering services to many municipalities, counties and varying government agencies. Services provided range from emergency calls for highway departments and county health departments to after-hours coverage for City Mayor’s office.
♦ Trained and experienced live answering service operators allow us to handle any situation.
Dispatch emergency calls to on-call staff quickly and accurately.
♦ Back-up procedures in place to ensure calls are delivered.
♦ Urgent and non-urgent calls can be delivered in a manner you prescribe.
♦ Live operators follow instructions provided allowing you to conduct your practice efficiently.
♦ Customer service leaders are on duty at all times to answer questions.
Call screen option available to “weed out” non-urgent calls going to operator.
♦ Answering service uses redundant phone lines and back-up generators to insure continuous service.

Contact Us Now and let our award-winning live answering service and outsource call center help your business.

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Finger Lakes Business Service provides Answering Services to customers nationwide. Here is a sample list of areas we service: Auburn, Albany, Batavia, Binghamton, Buffalo, Canandaigua, Cooperstown, Cortland, Fulton, Geneva, Goshen,Herkimer, Ilion, Ithaca, Kingston, Liberty, Lockport, Middletown, Monroe, Monticello, New Paltz, Newburgh, Niagara Falls,Oneida, Oneonta, Oswego, Poughkeepsie, Rochester, Rome, Seneca Falls, Sidney, Steamboat Springs CO, Syracuse,Utica, Waterloo, and Watertown.

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