Finger Lakes Business provides Hospitals, Doctor Offices, Dental Offices, Health Care Providers, along with other medical professionals with a live answering service for their patients. Allow us to handle your high volume calls or after hour calls for your convenience. We provide a medical answering service in which we can tailor to your specific needs for incoming calls, as well as the delivery of your calls and/or messages.
- ♦ Trained and experienced live answering service operators allow us to handle any situation.
- ♦ Service can dispatch emergency calls to you quickly and accurately.
- ♦ Back-up procedures in place to ensure calls are delivered.
- ♦ Urgent and non-urgent calls can be delivered in a manner you prescribe.
- ♦ Live operators follow instructions provided allowing you to conduct your practice efficiently.
- ♦ We are a HIPAA complaint, medical answering service.
- ♦ Customer service leaders are on duty at all times to answer questions.
- ♦ Call screen option available to “weed out” non-urgent calls going to operator.
- ♦ Answering service uses redundant phone lines and back-up generators to ensure continuous service.