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Entry:
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Allow
your callers not only to order via your internet site but
also by phone number 24 hours a day without adding your
own customer service department. We can take your orders
on your website or take information and send a message to
your office for processing.
BENEFITS / FEATURES:
- Sell
to customers who would rather place order with live person.
- Operators
can answer frequently asked questions from scripts you
provide.
- All
calls are recorded so we can confirm any conversation.
- Cost-efficient
compared to staffing your own department after hours.
- Ability
to contact a member of your staff in case of irate customer
or other emergency issue.
- Customizable
account based on your need.
- Our
experienced operators can take your orders quickly and
professionally.
- Toll-free
numbers available to expand your territory.
- Process
orders on your website, order form or our message format.
- Operators
will verify information such as shipping address, payment
information, etc. to insure accuracy.
- Provide
daily/weekly summary in order to monitor fulfillment of
orders.
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Contact
Us Now and let our award-winning live answering service
and outsource call center help your business.
Finger
Lakes Business Service provides Answering Services to
customers nationwide. Here is a sample list of areas we
service: Auburn,
Albany,
Batavia,
Binghamton,
Buffalo,
Canandaigua,
Cooperstown,
Cortland,
Fulton,
Geneva,
Goshen,
Herkimer,
Ilion,
Ithaca,
Kingston,
Liberty,
Lockport,
Middletown,
Monroe,
Monticello,
New Paltz,
Newburgh,
Niagara
Falls, Oneida,
Oneonta,
Oswego,
Poughkeepsie,
Rochester,
Rome, Seneca
Falls, Sidney,
Steamboat
Springs CO, Syracuse,
Utica, Waterloo,
and Watertown.
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