Allow your callers not only to order via your internet site but also by phone number 24 hours a day without adding your own customer service department. We can take your orders on your website or take information and send a message to your office for processing.

♦ Sell to customers who would rather place order with live person.
♦ Operators can answer frequently asked questions from scripts you provide.
♦ All calls are recorded so we can confirm any conversation.
♦ Cost-efficient compared to staffing your own department after hours.
♦ Ability to contact a member of your staff in case of irate customer or other emergency issue.
♦ Customizable account based on your need.
♦ Our experienced operators can take your orders quickly and professionally.
♦ Toll-free numbers available to expand your territory.
♦ Process orders on your website, order form or our message format.
♦ Operators will verify information such as shipping address, payment information, etc. to insure accuracy.
♦ Provide daily/weekly summary in order to monitor fulfillment of orders.

Contact Us Now and let our award-winning live answering service and outsource call center help your business.

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Finger Lakes Business Service provides Answering Services to customers nationwide. Here is a sample list of areas we service: Auburn, Albany, Batavia, Binghamton, Buffalo, Canandaigua, Cooperstown, Cortland, Fulton, Geneva, Goshen,Herkimer, Ilion, Ithaca, Kingston, Liberty, Lockport, Middletown, Monroe, Monticello, New Paltz, Newburgh, Niagara Falls,Oneida, Oneonta, Oswego, Poughkeepsie, Rochester, Rome, Seneca Falls, Sidney, Steamboat Springs CO, Syracuse,Utica, Waterloo, and Watertown.

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