Finger Lakes Answering Service partners with qliqSOFT™ to provide our clients with a secure messaging service to a Smartphone or office computer. This service is fully compliant with HIPAA and HITECH standards, allowing clients to text messages without concern for security and PHI data exposure.
Finger Lakes Answering Service will set up a “Group” for your providers who need secure messaging. The Group members each download the qliqCONNECT app from either the iPhone App Store or Google Play. PC/Mac users can easily download the application from qliqSOFT.com.
Finger Lakes Answering Service sends messages through the qliqCONNECT app which notifies the recipient of a pending message until it has been acknowledged, ensuring that no message is overlooked. Also built in, is the ability to verify with the service that messages have been received through the app. No longer is there a need to call the service to confirm.
Finger Lakes Answering Service offers ongoing support, including coordination of setup and initial testing, managing changes to your member group and remotely wiping or locking a phone if lost or stolen.