What do your customers think about your products/services?

Would your customers buy from you again or provide referrals?

Are your surveys giving you the real picture?

♦ Studies show that surveys done by an independent party give more accurate data.
♦ Phone surveys are generally more successful then a mailer.
♦ Call center staff will call a customer list and ask a series of questions that you provide.
♦ Third party surveys are impartial which allows for better measurement of your company.
♦ Gives customer feeling that you are providing a more “personal” approach.
♦ Gives customers impression that their feedback is important.
♦ Data can be captured and delivered in a variety of methods that will meet your needs.
♦ Quicker access to information to address issues or follow-up on additional needs/ requests.
♦ Allows you to evaluate your company and areas of achievment or improvement.

Contact Us Now and let our award-winning live answering service and outsource call center help your business.

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Finger Lakes Business Service provides Answering Services to customers nationwide. Here is a sample list of areas we service: Auburn, Albany, Batavia, Binghamton, Buffalo, Canandaigua, Cooperstown, Cortland, Fulton, Geneva, Goshen,Herkimer, Ilion, Ithaca, Kingston, Liberty, Lockport, Middletown, Monroe, Monticello, New Paltz, Newburgh, Niagara Falls,Oneida, Oneonta, Oswego, Poughkeepsie, Rochester, Rome, Seneca Falls, Sidney, Steamboat Springs CO, Syracuse,Utica, Waterloo, and Watertown.

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