Quoted by W.R. – Septic Service Contractor
“I am going on vacation and I am very pleased with everything you do for me. I feel comfortable enough to go away and know that my calls will be handled in a professional manner and that we are always polite and helpful to my customers.”

Quoted by A.R. – Massage Therapy Office
“YAY! I’ve been checking in with our clients, and they all say you’re super professional and thorough. We have such a happy, upbeat clientele base, so it’s nice to know they have been greeted that way even if it’s not by our therapists directly. They really appreciate hearing a smiling voice on the other end of the phone”

Quoted by B.D. – Internet Service Provider
“Your organization is the best. You have handled my operation which no one else would do without any problems and little training.”

Quoted by C.R. – Generator Sales & Service
“We love it. The response from the customers has been great. I am sure we have ended up with some new sales because of the live operator instead of voice mail.

Quoted by D.M. – Property Management Company
“They make my day, every day. Every time I come in to take them off service I’m thrilled at how friendly they are and impressed because they are very efficient.”

Quoted by D.T. – Neurologist Office
“One of the best things about this company is the relationship they build from the start—they work at being a partner with us. They do their job well and they are courteous—not just to the doctors, to every member of our staff. Unlike other answering services we’ve used in the past, each and every call taker tries their best to handle the call—they aren’t interested in just turfing it (getting it off their plate).”

Quoted by F.M. – Real Estate Office
“I have recently switched from a voice mail system to Finger Lakes Answering Service for responses to my real estate ads. The difference has been noticeable. I have seen a better response rate, and the messages are always complete and understandable. I expect to expand my use of the answering service for other areas of my business so that I can see similar results.”

Quoted by J.L.. – Family Practice
“Over the last twenty-five years I have used several answering services and I can categorically say that yours is the best! I have never had any complaints from patients who call and speak to you sympathetic operators.”

Quoted by J.E. – Crisis Hot-Line
“It has been an excellent experience working with your staff. They have been responsive to any concerns and requests for changes in protocol that I have brought up. This is a new experience for us and I was concerned about our phones being covered by a service, but my concerns are unwarranted.”

Quoted by J.H. – Packaging/Distribution Co. (Employee Absence Line)
“Everything has been great. We are getting the exact message that we are looking for in a timely manner.”

Quoted by S.M. – Red Cross Chapter
“Courteous. Complete. Quick. Responsive. These are the words I would use to describe the service which the Chapter receives from Finger Lakes Answering Service each night when we roll our phone lines to them. Our relationship goes back several years and we anticipate many more to come.”

Quoted by J.M. – Home Improvement Contractor
“You are the best there is. My customers comment to me how professional you are. I wouldn’t have a business without you and recommends you to others. ”

Quoted by W.C. – Public Housing Authority
“You have exceeded your promises and our expectations. You have far surpassed the performance of our previous answering services. It is so nice to get the daily log and see that all the messages were handled quickly and properly. We couldn’t be more pleased.”

Contact Us Now and let our award-winning live answering service and outsource call center help your business.

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Finger Lakes Business Service provides Answering Services to customers nationwide. Here is a sample list of areas we service: Auburn, Albany, Batavia, Binghamton, Buffalo, Canandaigua, Cooperstown, Cortland, Fulton, Geneva, Goshen,Herkimer, Ilion, Ithaca, Kingston, Liberty, Lockport, Middletown, Monroe, Monticello, New Paltz, Newburgh, Niagara Falls,Oneida, Oneonta, Oswego, Poughkeepsie, Rochester, Rome, Seneca Falls, Sidney, Steamboat Springs CO, Syracuse,Utica, Waterloo, and Watertown.

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